Privacy Policy

This Privacy Policy explains how LogicMatrix Supply Ltd ("we", "us", "our", company number 17312726, registered office 65 Heathfield Drive, Mitcham, CR4 3RD, United Kingdom) collects, uses and protects information when you use this website or submit an enquiry to us.

1. Who we are

LogicMatrix Supply Ltd is a UK-based technology wholesale and IT equipment supply company. For any privacy query, contact us at [email protected].

2. Information we collect

We collect information you choose to submit to us, including:

• Contact form data — name, email address, company/organisation name, and any message content you provide.
• Trade and technology enquiry data — details submitted through the Technology Enquiry form, including buyer type, product category, and any related notes.
• Hardware/software requirement information voluntarily submitted, such as specification, model, compatibility requirements, operating system or software needs.
• Delivery location information voluntarily submitted as part of an enquiry.
• Buyer type / intended use information, such as whether you are enquiring as a business, reseller, or education provider.
• Software, platform or licensing requirement information voluntarily submitted as part of a software procurement enquiry.
• Telephone number, only if you choose to provide one.

3. How we use your information

We use the information you provide to:

• respond to your enquiry or message by email or, where provided, telephone;
• review product category, specification, quantity, compatibility, availability, delivery and commercial terms relevant to your enquiry;
• maintain records of enquiries for our own business administration; and
• comply with our legal obligations.

4. Email communication

If you contact us by email or submit a form on this website, we will use the email address you provide to respond to you. We will not use your email address for unrelated marketing without your separate consent.

5. Telephone communication

We will only contact you by telephone if you have voluntarily provided a telephone number as part of an enquiry.

6. Cookies and analytics

This website uses essential cookies required for the site to function, and may use optional analytics cookies to help us understand how the site is used. Analytics cookies are only set with your consent, given through the cookie banner shown when you first visit the site. See our Cookie Policy for full details.

7. Data retention

We retain enquiry and contact information for as long as reasonably necessary to respond to your enquiry, maintain business records, and comply with legal or accounting obligations, after which it is deleted or anonymised.

8. Your rights

Under UK data protection law, you have the right to request access to, correction of, or deletion of personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at [email protected].

9. Third parties

We do not sell your personal information. Where a form submission service, email provider, or analytics tool is used to operate this website, information may be processed by that service provider solely to deliver the functionality described in this policy.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

11. Contact us

For any question about this Privacy Policy or how your information is handled, contact us at [email protected] or write to us at 65 Heathfield Drive, Mitcham, CR4 3RD, United Kingdom.